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RocknGo - Privacy Policy

Privacy Policy

Effective Date: 28/06/2025

Your privacy is important to us. This Privacy Policy explains how Rock&Go ("we", "our", or "us") collects, uses, and protects your information when you use our Android application ("App").

1. Information We Collect

We may collect the following types of information:

  • Device Information: Model, OS version, device identifier.
  • Usage Data: Features used, app crashes, performance logs.
  • Analytics Data: Anonymized data collected through third-party tools (e.g., Google Analytics for Firebase) to improve app performance and user experience.

We **do not** collect personal identifiers (like name, email, phone number) unless explicitly provided by you (e.g., via feedback forms).

2. How We Use Your Information

We use the information to:

  • Improve app stability and performance
  • Understand usage trends to enhance features
  • Monitor and fix bugs or crashes

3. Data Sharing

We **do not sell** your personal data. However, we may share anonymized data with third-party service providers solely for analytics and crash reporting purposes.

Examples of services we may use:

  • Google Firebase (Analytics, Crashlytics)

4. Data Retention

We retain collected data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights

Depending on your location, you may have the right to:

  • Request access to or deletion of your data
  • Opt out of data collection (e.g., via app settings or device permissions)

6. Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

7. Children’s Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted in the App or on our website.

Continued use of the App constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: projects@rockbell.com.sg
  • Company/Developer Name: Rockbell International Software Pte Ltd
  • Address (if applicable): 8 Boon Lay Wy, #05-100 Tradehub 21, Singapore 609966